Customer comments 
Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 6,386. Below are the most recent:
24 good comments are being displayed. To view the latest 25 comments click here.
| Good |  | 24 | Average |  | 0 | Poor |  | 1 |
Good | Monday the 6th September 2010 at 13:52 Great support! Knew what I was after and sent thought what was needed in all under 30 mins. |
Good | Monday the 6th September 2010 at 11:28 As usual, very good support. Thanks |
Good | Monday the 6th September 2010 at 09:08 As always, excellent service. regards, Tony. |
Good | Saturday the 4th September 2010 at 17:25 As always without question GOOD problem sorted by a femail member of your team |
Good | Friday the 3rd September 2010 at 16:44 Excellent, Friendly and patient service |
Good | Friday the 3rd September 2010 at 12:54 Thanks to Judith & Gerald for the help. Really strange problem solved very quickly and the problem was our end and not with the Paxton software |
Good | Thursday the 2nd September 2010 at 20:23 i found out something very useful today,thank you |
Good | Thursday the 2nd September 2010 at 19:44 As usual, good support |
Good | Thursday the 2nd September 2010 at 14:22 Same as always the best in the industry. Thank you. |
Good | Thursday the 2nd September 2010 at 11:54 Very quick service, dealt with my issue within moments. Fantastic service |
Good | Thursday the 2nd September 2010 at 10:30 A throughly interesting meeting for a Cosoa registered caravan park requiring controlled access. Dave Smith clearly explained the benifits of Net2U Vs standalone system and listed the required parts to complete task. A key selling point that was exceptional was that Dave offered to return to customer and give them training on the Net2U software - I think this level of support sold Paxton to the customer - Will update on customer response.. My initial impressions- Very pleased with support as my knowledge of door access is zero! Many thx Max Pritchard |
Good | Thursday the 2nd September 2010 at 10:06 Jonathan was very professional and helpful, he resolved my issue immediately. Thank you. |
Good | Wednesday the 1st September 2010 at 23:10 Once again a very informative course using this versatile equipment. many thanks Alan and Ian |
Good | Wednesday the 1st September 2010 at 18:36 Service was first class |
Good | Wednesday the 1st September 2010 at 16:56 Spoke to Nick Derbyshire who explained the options, prepared a quote and sent it. It arrived before I put the 'phone down. Impressive! In order to improve, you will need to read my mind before I contact you, then we can cut out the 'phone call. |
Good | Wednesday the 1st September 2010 at 16:53 I had a problem loading my net2 access control, tech support diagnosed the problem and gave easy step by step instructions to rectify the issue. cheers guys. |
Good | Wednesday the 1st September 2010 at 15:11 I received a prompt reply to my original e-mail and when I phoned I spoke with Kerri Williams who was extremely helpful. Very happy with the service and advice I received. |
Good | Wednesday the 1st September 2010 at 12:50 Always helpful and a credit to Paxton |
Good | Wednesday the 1st September 2010 at 09:45 It was like a breath of fresh air dealing with Paxton, helpful, efficient and polite. The service was excellent - thank you. |
Good | Tuesday the 31st August 2010 at 22:27 very helpful |
Good | Tuesday the 31st August 2010 at 20:42 Yet again, another simple & efficient answer to what I thought was a difficult problem! |
Good | Tuesday the 31st August 2010 at 18:12 Dave Smith has been exceptionally helpful, with a very difficult installation |
Good | Tuesday the 31st August 2010 at 14:32 Just a general enquire re Net 2 and door monitoring when held open ie letting people in with out swipping the reader. |
Good | Tuesday the 31st August 2010 at 11:56 Great service and pain free - thank you |
