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The technical support team at Paxton are always very helpful and we would highly recommend anyone to get in touch with them if there are any questions or issues they are having. On this occasion we spoke to 3 different people about an installation problem on a site. They were all very patient and helpful with trying to resolve the issue which was to do with a Net2 ACU registering to a wrong IP address. We had to keep calling back as things we were advised to try were not working. Each time the person answering had a full record of the previous calls so were able to pick up on the next steps for us to try very easily. All eventually resolved. Thank you for all your help!


Good as usual.


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